Repair and recycle


Phone not working properly? Try the following:

These simple steps can help in a majority of cases.


Reset the device

1. Switch off the device. 2. Remove the battery. 3. After a few seconds, re-insert the battery, and switch on the device.

Reset settings

  • Restore the original factory settings as explained in the user guide.

Update software

  • Make sure your device is running the latest software.
  • For downloads and assistance, go to www.nokia.com.sg/softwareupdate
  • Remember to back up your contacts and data before updating.

Common problems




Nokia Care Centers

Care Center Locator Go



Check phone repair status

Care Center Locator Go

Sent in your phone for servicing? Check the status online



Nokia Care Protect

Nokia Care Protect Go

Warranty

Warranty
The fine print. Read the terms of the Manufacturer's Limited Warranty.

Online Appointment Booking


Recycling

Nokia Care Centers are happy to recycle your phones and accessories.